【Notice from Immigration Services Agency of Japan】
From 13 February 2020, at 0:00 a.m.(JST), the following people are not permitted to enter Japan for the time being unless there are exceptional circumstances.
・Foreigners who have travelled to Hubei or Zhejiang Province in the People's Republic of China within 14 days before arriving Japan.
・Foreigners who have Chinese passports issued by Hubei or Zhejiang Province in the People's Republic of China.
In addition, for foreign nationals who were taking the Westerdam from Hong Kong and have already disembarked, they are not allowed to enter Japan for the time being unless there are special circumstances.
【Preventing the Spread of Infection in the Airport】
・Airport staff are being encouraged to wear face masks to prevent the spread of the coronavirus.
・We ask you to be conscientious about washing your hands, wearing a mask and covering your nose and mouth when you cough in order to prevent the spread of infection.
・We encourage you to use the disinfectant placed in various locations around the passenger terminals.
Further information is available at the following websites.
Information is also available on the Ministry of Health, Labor and Welfare website in Japanese (Concerning Novel Coronavirus)
Information is also available on the Prime Minister's Office website in Japanese (Ministerial Discussions on Combating Coronavirus Pandemic)
Information is also available on the Prime Minister and Cabinet website in Japanese (Preventing COVID-19 -Understand the Measures You Can Take-)
・Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year.
【Hours】available 24 hours a day, 365 days a year
【Available languages】English, Chinese, Korean and Japanese
「Japan Visitor Hotline」(PDF:565kB)
Japan Safe Travel